Water Heaters Only, LLC – Technical Service and Support:

We are seeking a qualified Technical Expert individual to come and be a part of our team!  You will assist our customers with Plumbing and HVAC equipment. The individual will be responsible for Equipment commissioning, trouble-shooting, resolving customer questions and offering solutions to support our companies’ position in the market-place.

Responsibilities:

• Strive to be the expert regarding everything technical with WHO product offering.
• On-going ability to learn through continual education through factory training, previous education, field experience.
• Assist customer base with product troubleshooting and installations or any issues that may arise from equipment purchases.
• Strengthen relationships with our customers by being professional, courteous, and competent – always willing to help solve their problems.
• Understand and demonstrate the importance of working as a team.
• Organization skills must be such that the individual can continue to seek other duties instructed by management.
• Assist in creating continuing education program materials for customer and in-house support and training. And being able to instruct and TEACH to others.
• Never stop learning – OWN & EVOLVE this position, MAKE IT YOURS!

​Qualifications:

• Previous experience through field experience and/or education in PHCC industry or closely related industry
• Have familiarity with mechanical and electrical equipment. Must have an aptitude for gas, electrical, water and equipment troubleshooting with the ability to work independently and interact in a Professional, courteous and knowledge manner with customer either on phone or at customer sites.
• Ability to work with top manufacturers, including Water Heating, Hydronic package systems, and Water Conditioning systems
• Ability to build rapport with customers and continue relationships with customers
• Excellent verbal and written communication skills
• Detail-oriented and ability to prioritize
• Ability to lead and work independently

Benefits:

• Comprehensive health benefits package
  • Medical and dental insurance
• 401k / Company Profit Sharing
• Strong leadership role

We look forward to hearing from you!

Water Heaters Only, LLC – kking@wh2only.com

Minneapolis, MN  – # 763-557-1117