Water Heaters Only, LLC – Technical Service and Support:
We are seeking a qualified Technical Expert individual to come and be a part of our team! You will assist our customers with Plumbing and HVAC equipment. The individual will be responsible for Equipment commissioning, trouble-shooting, resolving customer questions and offering solutions to support our companies’ position in the market-place.
Responsibilities:
- Strive to be the expert regarding everything technical with WHO product offering.
- On-going ability to learn through continual education through factory training, previous education, field experience.
- Assist customer base with product troubleshooting and installations or any issues that may arise from equipment purchases.
- Strengthen relationships with our customers by being professional, courteous, and competent – always willing to help solve their problems.
- Understand and demonstrate the importance of working as a team.
- Organization skills must be such that the individual can continue to seek other duties instructed by management.
- Assist in creating continuing education program materials for customer and in-house support and training. And being able to instruct and TEACH to others.
- Never stop learning – OWN & EVOLVE this position, MAKE IT YOURS!
Qualifications:
- Previous experience through field experience and/or education in PHCC industry or closely related industry
- Have familiarity with mechanical and electrical equipment. Must have an aptitude for gas, electrical, water and equipment troubleshooting with the ability to work independently and interact in a Professional, courteous and knowledge manner with customer either on phone or at customer sites.
- Ability to work with top manufacturers, including Water Heating, Hydronic package systems, and Water Conditioning systems
- Ability to build rapport with customers and continue relationships with customers
- Excellent verbal and written communication skills
- Detail-oriented and ability to prioritize
- Ability to lead and work independently
Benefits:
- Comprehensive health benefits package
- Medical and dental insurance
- 401k / Company Profit Sharing
- Strong leadership role
We look forward to hearing from you!
Water Heaters Only, LLC – kking@wh2only.com
Minneapolis, MN – # 763-557-1117
800 Mendelssohn Avenue North
Golden Valley, MN 55427
763-557-1117
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